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Exchanges and returns
1Carefully pack the item in its original packaging in its complete package (bundled items must also be returned in their complete package).
2Fill out the return form attached to your order.
3Attach a copy of the cashier's check, indicate the method of refund (postal order or transfer to the bank account indicating.
4Send the package by mail to the address:
3993 Hanover Street,
New York, NY 10016
3993 Hanover Street,
New York, NY 10016
5Once the package has been shipped, please let us know by sending an email to vovva.aficial@gmail.com
Bases for returns and exchanges
The buyer has the right to return the Goods (the Goods can be returned if they have not been used, their consumer properties, factory labels, trade dress etc. are intact) without giving any reason during the period of
14 (fourteen) calendar days from the moment of actual receipt of Goods directly from the Seller or persons representing the Seller.
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. In order to return the goods you must present the document, confirming the fact and the conditions of its purchase, and also fill in the application for the return of goods.
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. In order to return the goods you must present the document, confirming the fact and the conditions of its purchase, and also fill in the application for the return of goods.
Return of Goods, in case of detection of defects related to non-compliance with the conditions of the Order, caused by the fault of the Seller:
. If the Goods were returned to you with partial non-compliance or with the conditions of the Order that occurred through the fault of the Seller, concerning the assortment, package contents and quantity of Goods, you have the right to notify the Seller (not later than 30 (thirty) calendar days after receipt) about these violations and demand their elimination.
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You also have the right to reject the goods and return the money paid. In this case the product must be returned to the Seller with preservation of the original trade dress, consumer properties, seals, product labels.
. In order to return the item you have to present the document, confirming the fact and the conditions of its purchase.
To make the return it is necessary to fill in the return form.
. If the Goods were returned to you with partial non-compliance or with the conditions of the Order that occurred through the fault of the Seller, concerning the assortment, package contents and quantity of Goods, you have the right to notify the Seller (not later than 30 (thirty) calendar days after receipt) about these violations and demand their elimination.
.
You also have the right to reject the goods and return the money paid. In this case the product must be returned to the Seller with preservation of the original trade dress, consumer properties, seals, product labels.
. In order to return the item you have to present the document, confirming the fact and the conditions of its purchase.
To make the return it is necessary to fill in the return form.
Our return and exchange policy is described above. New York State law requires stores to indicate their return policy. Otherwise, the store must accept returns within 30 days of purchase.
